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As an out-of-network provider, we have partnered with Mentaya to help our clients save money on therapy. Use this tool below to see if you qualify for reimbursement for our services.

"Discover Your Benefits with Ease: Quickly Verify Your Out-of-Network Coverage Here!"

** A note from Mentaya**  We accept all major insurances and strive to keep our list comprehensive. If, on the rare occasion, you don't see your insurance listed, rest assured, we’re happy to accommodate. Simply notify us and we will add it to our offerings within 48 hours. During this brief interim, we conduct a manual verification check to alleviate any additional work on your part, ensuring a seamless process for you. Your ease in accessing our services is our priority!"

We appreciate your consideration in choosing our services.

  • We operate on a fee-for-service basis; which means all session payments are managed directly by you.

  • Session rates vary depending on the therapist’s experience and can be found on the 'Book Now' page, detailed by therapist name and session type.

  • We accept all major **credit card payments

  • If you have **out-of-network insurance benefits**, use the Mentaya benefit checker below, or fill out our form for detailed benefit information within 48-72 hours.

We appreciate your consideration in choosing our services.

 

Please note that we do not accept insurance and operate on a fee-for-service basis, meaning payment for therapy sessions will be directly managed by you.

 

Session rates vary and are dependent upon the experience of each therapist; you can locate these rates on the 'Book Now' page, listed by the therapist’s name and session type. We gladly accept all major credit card payments for ease and convenience.

 

 If you have out-of-network insurance benefits, which means your insurance may reimburse you for services provided by non-participating providers, you may use the Mentaya benefit checker below to explore your eligibility. If your insurance is not listed, kindly complete the accompanying form and expect a detailed response about your benefits within 48-72 hours of submission.

How does it work?

Frequently Asked Questions about Out of Network Benefits

Which insurance plans are eligible for reimbursement?

You are eligible if your insurance plan has out-of-network benefits (PPO, POS, and HDHP plans). HMOs, Medicaid, and traditional Medicare plans do not have OON benefits. You can use your therapist's instant benefits calculator to see if you qualify!

24/7 Support

Our customers deserve the highest level of support, and we work tirelessly to maintain those standards. When you choose to work with our team, know that you are consistently choosing quality and excellence. Customer service is at the heart of everything that we do.

What if I don’t see my insurance listed when I’m signing up?

Mentaya collaborates with all the major insurance plans. Should you not find your insurance company on our list, simply drop an email to support@mentaya.com (mailto:support@mentaya.com) and we'll ensure it gets added. Alternatively, you can utilize our pop-up feature which will gather your information and automatically submit it for inclusion. Making your experience streamlined and efficient is their  commitment.

Once I set up my account, do I need to take any additional steps to submit claims?

Nope, that's it! They've got you covered – we'll work with Mentaya to make sure your claims are submitted successfully. We have our own portal and we simply click submit and your claim for the session will be submitted. 

How does Mentaya reimbursement work and what factors affect the amount and timing of the reimbursement?

We work with your therapist to submit claims for you, so all you have to do is wait for your insurance reimbursement checks to arrive in the mail / direct deposited into your bank account.

The exact amount you get reimbursed will depend on your particular insurance plan. PPO plans can cover anywhere from 30-80% of the session cost.

Once you meet your deductible, it takes a few weeks for you to get reimbursed. Mentaya submits claims after every session to help you get reimbursed as quickly as possible.

Is my data safe?

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Mentaya is  HIPAA compliant. They only use your information to calculate your benefits and file claims on your behalf. Your data will never be shared without your consent.

The Client Experience on Mentaya:
Here's what it will look like for you,

1. We set you up in Mentaya with your name and email. You will receive an email inviting you to set up an account with Mentaya.

2. Clicking "Create an account" will take them to this page to sign up:

3. Once they create an account, they simply need to setup their account:

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